Managed IT Support & Services

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APPS 365’s managed IT services are supported by decades of ITSM experience, covering all the aspects of cloud, hybrid, and on-premises infrastructures, as well as consulting and migration services for proactive IT evolution.

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Managed IT Support for a Consistent and Dependable IT Environment

IT services that are outsourced/offloaded to an external Managed IT Services Provider is referred to as managed IT services. The managed service provider is in charge of the complete IT operations of the company, including 24×7 monitoring, on-demand IT assistance, and problem resolution.

One important difference between managed IT services and traditional IT services is that the managed service provider is responsible for providing services to its clients, and the service provider makes strategic IT decisions proactively and discloses them to the clients. As a result, rather than being solely on-demand service providers, managed IT service providers act as technical consultants in the field of IT installation for their clients.

What services are generally used?

Managed IT services cover a wide range of duties; however, they usually comprise the following:

  • Remote management and monitoring of hardware & infrastructure
  • Monitoring, threat hunting, penetration testing, and incident response are examples of security services
  • Cloud service configuration, monitoring, and management. These services can be provided in conjunction with or independently of managed cloud services
  • Support for communications, including IP telephony

Components Of Our Managed Information Technology Services

  • Proactive Infrastructure Monitoring
    • To avoid or minimize downtime, the system is monitored 24 hours a day, seven days a week
    • To debug difficulties and determine their root causes, L2, L3 tech help is available
  • Examination of the IT Infrastructure
    • Analyzing the current state of the IT infrastructure and making recommendations
  • IT Infrastructure Management
    • Regular program configuration and updates, as well as user administration
    • Network, data center, and cloud service management
  • App Infrastructures and Applications
    • Monitoring, performance management, troubleshooting, augmentation, and optimization are all aspects of application management
  • Application Integration
    • Cloud and on-premises app integration
  • IT help desk
    • Get Complete technical support at all the stages

Why Choose Us

APPS 365 is Technology-based boutique in UK. We aim to help our customers improve business productivity by rendering help in their digital transformation journey and provide solutions that help enhance extensive, feature-rich association, and custom workflows throughout your organization.

  • Quality Services & Solutions

We believe in excellence in whatever we do. To give our clients the best services and solutions, our efforts are well guided by our defined global standards in quality management.

  • On-time Delivery

We believe in on-time delivery of the project. We have successfully delivered; even with tight deadlines and even if it’s on short notice.

  • Secure Development

We ensure end-to-end data security, scalability, and migration to develop flexible cloud-based solutions and applications. We adhere to all the data compliances and data security laws. We deliver secure solutions ensuring a smooth transfer of information, confidential/private or otherwise.

  • Fastest Turnaround Time

With a bouquet of versatile professionals, we promise you the fastest turnaround time.

  • Cutting-edge Technologies and Agile Process

Our domain expertise surpasses all boundaries and we are at the forefront of digital transformation in Web, Mobile, and Cloud technologies. We deliver innovative and intelligent solutions. Our agile process-driven approach ensures effectiveness and competence for the definitive transformation of the business.

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